Returns & Exchanges
At Slice Engineering, we stand behind the quality of our high-performance 3D printing components and offer a 30-day return window for unused items in their original packaging. We aim to ensure your hardware upgrades meet the highest standards of precision and reliability.
Initiate Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare Hardware
Carefully pack the unused electronics or components in their original anti-static bags and protective boxing to prevent transit damage.
Ship Items
Affix the provided return label or ship via a trackable carrier to our fulfillment center, ensuring the RMA number is clearly marked on the exterior.
Inspection and Refund
Our technical team will inspect the components for integrity, after which a refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing